Throughout the years, we have devoted our resources and efforts to provide financial services to unbanked and under banked communities in Tanzania. At NMB, we understand that people need to have access to affordable, and customer-focused financial services for both individual and national development.

The economic impact of providing access to financial services in a market like Tanzania with low formal financial inclusion is often measured against various factors amongst them is rural outreach. NMB plays a leading role in providing access to financial services in these areas:

Rural Outreach:

Over 65% of NMB branches are located in rural areas. This proves that we are committed to taking our services closer to the country’s rural populations. NMB is proud to be a leader, with our distribution being listed as below: 

  • Our mobile payment services integration with Mobile Network Operators (MNOs) like Vodacom and Tigo offer our customers access to some 50,000 cash-in/cash-out points nationwide, even in the most remote areas.

With that, reach of services, NMB has proved to be the answer to bank customers in rural areas. Close to 1,500,000 of NMB individual customers are in rural areas, enjoying the within reach services.

Support for Micro and Small Enterprises:

With over 100,000 Micro and MSE customers; NMB has set one of the best structured Business Clubs in the country catering for the group to ensure and promote their business knowledge and skills through financial literacy and platform for networking opportunities. Training, discussion and group gatherings are done throughout the country under the umbrella of Business Club.  There are 34 Business Clubs across the country, with members between 300 – 2000 per Club.

In partnership with European Investment Bank (EIB) we aim to have a training package covering the following on how to increase sales and revenue, identify new opportunities and improving creativity while growing business brands.

  • Opening mentorship/business models - door; through our recognition program; Business Clubs will identify and award all business that have successful grow and have managed to influence the businesses around it. This is done for all Business clubs
  • Expose  small and micro businesses to international markets through knowledge on/ and partly financing few businesses to international exhibitions. This will be done in partnership with TANTRADE and TCCIA

Access to efficient payment networks:

Our range of payment services includes over-the-counter (OTC) payments at any of our branches, bill payments and cash withdrawals on any of our ATMs, a card-less remittance product for non-account holders who can withdraw cash at our ATMs without ATM card or bank account.

The integration with Vodacom’s M-Pesa allow all our NMB mobile enabled customers pay to any M-Pesa or Tigo Pesa account and any M-Pesa or Tigo Pesa customer to pay to any NMB account.